Quick Answer: Can You Say No Refunds On EBay?

What happens if buyer doesn’t respond to eBay case?

If the buyer doesn’t respond to your message or invoice and still hasn’t paid, here’s what you should do: …

The unpaid item is then recorded on the buyer’s account, the final value fee will be credited back to you, and you can relist the item..

What is not covered by eBay money back guarantee?

What’s covered by the eBay Money Back Guarantee? The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, items sold by Sotheby’s, websites and businesses for sale, classified ads, and services are not covered.

What happens if you don’t give a refund on eBay?

If you don’t refund the buyer within 2 business days of receiving the item, and the buyer has uploaded return tracking, we may automatically issue a refund to them on your behalf. We’ll automatically relist your item for you.

Do I have to refund someone on eBay?

The buyer must return the item to get a refund unless you state otherwise in your return policy or messages to the buyer. If a buyer demands a refund while refusing to return the item, you don’t have much to worry about beyond negative feedback. eBay requires them to return the item for a refund.

Can you get scammed on eBay?

Getting scammed as an eBay seller. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Here are some of the most common ways eBay sellers are scammed.

Who pays for eBay returns?

If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs. However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing).

How do I refund someone through eBay?

On the My Account Overview page, find the item you want to refund and click Details. If you don’t see the item that needs a refund, click All Activity. On the Transaction Details page, click Refund Payment. Follow the directions to issue a refund to your buyer.

How do I get a refund on eBay if I never received an item?

Report an item that hasn’t arrived through My eBayGo to Purchase history – opens in new window or tab.Select More actions beside your item and then I didn’t receive it.Tick the box beside I want a refund or I want the item.You have the option of adding a message to the seller.Select Send request.

Can you say no returns on eBay?

Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below.

How can you tell if an eBay seller is legit?

Generally, look for sellers that have a higher number of feedback ratings. If you’re looking at a product and the seller has 300 feedback ratings and a positive feedback score of 98%, it indicates a very reputable seller. You don’t have to investigate this seller further.